Mr. Ned O'Hara:

The reduction has come about because postmasters have not been sitting on their hands. For instance, there are new Bank of Ireland services. An Post won a Bank of Ireland contract to provide agency banking for Bank of Ireland, so that is some of it. In addition, new customs services arrived because of Brexit. There are new services we provide that nobody would have forecast three or four years ago. Much shopping is now done online. If a person imports a parcel from England, for example, there is duty involved, so the customer goes to a post office and pays the duty that is due. Customers are expected to complete a customs declaration when posting a parcel. The postmaster helps with that and there is a fee included in that. In the past 18 months or two years, we have generated additional revenue that has helped to reduce the deficit that Grant Thornton originally quantified.