Ms Janis Morrissey:

There is work to be done to win hearts and minds at both a national level and a local community level, and there are certainly divisive examples, as the Deputy outlined. It is about illustrating case studies where there are positives when these changes have been made, highlighting the benefits to a broad spectrum of members of the community and demonstrating how it could work well in other community settings. We need to pre-empt the concerns and fears and address them. There has been a challenge in the context of consultation with a vocal minority of more car-centric members of the community but there is an opportunity to engage with a broader range of community members proactively from the outset. Rather than having a passive open consultation and expecting time-poor members of the community to take part, there might be an opportunity to conduct more outreach work to understand where people are coming from and to pre-empt their concerns before they escalate.