Imelda Munster (Louth, Sinn Fein) | Oireachtas source

I welcome all our guests, especially Mr. Mark McGowan from Drogheda. My first questions are for Mr. Kelly from Fáilte Ireland. In his opening statement, he raised issues of concern in the sector in respect of workers' pay and conditions that came to light from the extensive research done in 2021. He said workers mentioned that pay has to be improved and conditions in terms of work practices, labour planning, job structures, entitlements and the like must also be improved. He then went on to say that margins are tight and the nature of tourism means unsociable hours. Is that the gist of his response to this? What about recommending better pay and conditions for workers? These are measures that will make a real difference. It is not rocket science. Mr. Kelly also referred to the excellent employer programme. Are those recommendations included in that programme?