Ms Nicola Byrne:

It is important that all care be provided with respect for the individual's opinions, such that anyone experiencing mental illness can identify those he or she regards as family, next-of-kin or supporters. The individual should be at the core of all planning. If we take that position, everything else will fall naturally into place from it and there will not be an issue. Often we are prescriptive in the way services are delivered but it is more important to have a person-centred approach. In care planning and recovery planning, it is really about individuals stating who works for them, who they trust and their supporters.