Martin Browne (Tipperary, Sinn Fein) | Oireachtas source

On customer service, in recent years we have seen banks downsizing and closing down. A lot of them have closed down in my own county. People have been left without actual physical banking. It is one of the most disruptive things that can happen in terms of customer service. It is also an issue that is particularly problematic for communities in rural areas. Has the ombudsman received any correspondence regarding the availability of physical branches? Is there provision for some services through the post office network and online?