Jerry Buttimer (Fine Gael) | Oireachtas source

I thank the acting Ombudsman. In the case of this complainant, there is a sincerity and frustration in respect of an anomaly and lacuna upon which we need to have a definitive answer and I will come back to that again on another day.

In the context of the Ombudsman’s report, which is interesting, the number of complaints are down by 20%, at just over 5,000, but the number of successful outcomes is down by 19%. It there any particular reason for that?