Mr. Drew Harris:

Absolutely. All calls were answered. All the 999 calls or calls for assistance to stations were answered. They were entered on CAD.

There was a deficiency in respect of these domestic abuse incidents. In the ones we identified, in 2,900 cases they were not correctly closed in that a PULSE incident was not created and, therefore, the subsequent callbacks, investigations and supervision of the response did not happen. That is the failing and we have addressed that through processes that we put in place and the supervision and training we have done. Also, we have made contact with all the victims, or all of them who we can possibly locate. Some are no longer in the jurisdiction. However, we have made contact and they know about our efforts to reach out to them and to rectify the situation in terms of trust in An Garda Síochána.