Mr. Joseph Nugent:

There are multiple reasons. I have already referenced the pension overpayments, which is an issue about the timing of payments. Paying people in advance is an issue. Salary overpayments primarily relate to issues associated with notifications at station level that go to the payment processing unit in Killarney in a timely fashion. For example, if individuals take periods of unpaid leave for a variety of purposes which is not communicated in a timely way, that has lent itself to the overpayment. Through the development of our new business service functional areas around the country, we are seeing that as a key enabler to speed up the process of notification of those types of issues and, separately, the policy approach to the retrieval of the overpayment, which will resolve some of those matters.