Dr. Jennifer Creese:

The principal problem is probably in the way going to work works, with the types of challenges people face when they go in and the battles they have to fight when they are in there. Most of them seem to be about whether they have the right kind of resources and the right types of structures in terms of how long people work, the way they work, the way they are called on to do things and whether their time is being used to do the one thing they have signed up for.