Oireachtas Joint and Select Committees

Wednesday, 23 March 2022

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Fuel Costs: Competition and Consumer Protection Commission

Mr. Jeremy Godfrey:

My colleagues and I welcome the opportunity to brief the committee on the CCPC's role and our actions in respect of petrol and diesel prices. First, let me introduce myself and my colleagues. I am Jeremy Godfrey, the chairperson of the CCPC. I joined on 1 January this year. Brian McHugh has been a member of the CCPC for almost five years, and Seán Murphy and Gráinne Griffin are directors of our consumer protection and communications divisions, respectively.

The war in Ukraine has exacerbated pressures on the cost of living. It has led to further increases in global commodity prices, notably of crude oil and wheat. These increases can add to upward pressure on prices paid by consumers for essential items such as petrol and diesel. This affects all consumers but has a particular effect on vulnerable members of society. We fully appreciate the anxiety and concern they feel. We are conscious that the recent concern about fuel pricing may be replicated in respect of the prices of other products affected by the war and by the economic sanctions that have followed. For that reason it might be helpful if I briefly outline the general role of the CCPC in pricing. Then I will describe the complaints we have received about fuel pricing and the actions we are taking.

I will summarise the CCPC's mandate in respect of pricing as ensuring that prices are set independently by competing businesses and that those prices are then prominently displayed at the point of sale, thereby enabling consumers to make informed choices as to which supplier offers the best value. We do not tell businesses what prices to charge but we enforce laws that mean there is competitive pressure on businesses to set prices at levels that consumers will find attractive.

Let me set out the main ways in which the laws we enforce are relevant to pricing. First, it is illegal for competing businesses to form a cartel - that is, an agreement to fix prices - or to agree a common pricing policy or to carve up a market in order that they do not have to compete. It is also illegal for businesses to share information about their future pricing intentions. Wholesalers may not dictate the retail prices charged for their products by independent retailers. As long as businesses do not collude, however, they are free to set their own prices and may observe their competitors' prices and adjust their own prices accordingly.

Second, excessive pricing may be illegal if a business is in a dominant position, where it faces little competition and its customers have little bargaining power. When a business is dominant, it is not allowed to abuse its position. Most businesses, however, are not in a dominant position, and their pricing decisions are constrained by the need to compete rather than by any legal obligation.

Third, businesses must be transparent about their pricing and display accurate pricing information to consumers who may be considering buying their product. In the case of filling stations, this means they must have large-scale roadside pricing displays in order that drivers can consider the prices before they enter a forecourt and can drive to an alternative business if they are not happy with the prices offered.

Fourth, businesses must not engage in illegal unfair commercial practices in respect of pricing. For instance, they cannot claim to be offering a discount unless they have really been selling at a higher price. However, selling at a high price in itself is not defined by law as an unfair commercial practice as long as the price is accurately displayed and the consumer is not coerced into paying it.

When we receive complaints about pricing, we assess them to see if they indicate a possible breach of one of these areas of competition or consumer protection law. We can also take action on our own initiative when we suspect there may have been a breach. However, we cannot investigate behaviour that a consumer regards as unethical unless the behaviour may breach the law.

Where appropriate, we investigate suspected breaches of competition or consumer protection law and we can take enforcement action if the investigation uncovers sufficient evidence of a breach. The nature of enforcement action depends on the type of the breach and the nature of the evidence we have. It can range from referring a file to the Director of Public Prosecutions, DPP, for a criminal prosecution on indictment in the case of the most serious cartel behaviour through to fixed penalty notices or compliance notices for some breaches of consumer protection law.

I will now outline the complaints we have received about fuel pricing and the actions we have taken. Over the past two weeks we have received almost 200 complaints from the general public and public representatives about fuel pricing. In general, these complaints allege that filling stations have failed to pass on the excise duty reduction in a timely manner or that they have exploited the current economic situation to raise fuel prices and to increase profits.

Some complaints include allegations of collusion and a few contain information about price movements at particular filling stations. We have also received a number of complaints relating to allegations of filling stations turning off roadside pricing displays. We urge anyone who has specific information about collusion or any breach of competition or consumer protection law to provide it to us. Whistleblowers who have information about cartels can provide us with that information anonymously at report.whistleb.com/ccpc. Separately, a business or individual that is the first cartel member to provide us with information about a cartel can apply for immunity from criminal prosecution. Penalties for the other cartel members if they are found guilty of breaching competition law can include large fines and a maximum of ten years'  imprisonment for the individuals involved.

We continue to assess the complaints that we have received about fuel prices at the pump. As part of the process, we are engaging with complainants and the industry, and will assess any evidence that might indicate the possibility of collusive practices. We will be as transparent as possible about our work in this area. However, we will not be able to disclose commercially sensitive information nor can we disclose details about any investigation until it is complete. We are unable at this point to say when we will be in a position to give an update.

There are a number of other actions we have taken in relation to fuel pricing. We have written to one trade association and two fuel companies about the competition law risks of making public statements about future increases in fuel prices, and we are continuing to monitor public statements. We have updated our website to provide consumers with relevant information on price increases and our role. We have written to fuel retailer representatives to remind them of their members' obligations under consumer protection law, and we will be continuing compliance checks in relation to pricing displays.

Irish consumers are not alone in suffering from increases in the price of fuel. We have engaged with our European colleagues to discuss shared competition and consumer protection issues arising from the war in Ukraine. As in Ireland, concerns have been raised in other EU member states about pricing changes and the resulting impact on consumers and businesses. Across the EU, competition and consumer protection are just one area of law and policy that is pertinent to the impact of price rises on consumers. Taxation and social policies are also very relevant, and tax changes are being implemented or considered in a number of member states. Political leaders in the EU have also called for proposals for reducing energy dependence on Russia and have declared they will consider concrete options for dealing with the impact of rising energy prices on consumers and businesses, especially vulnerable consumers and SMEs.

In conclusion, may I say that the economic and geopolitical situation is putting pressure on both consumers and businesses. We cannot insulate consumers from the effects of the global upheaval but we will work tirelessly within our mandate on their behalf. We will continue to protect the interests of consumers by monitoring compliance with competition and consumer protection law, by reminding businesses that they must continue to abide by their obligations, and by taking action when we see evidence of such breaches.

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