Ms Sharon Byrne:

There were a lot of questions there. The self-exclusion scheme in retail has been in place since our very first code of practice, which we developed when we started with the Dunlewey Centre and the national helpline, which was 14 years ago. The form has developed and morphed over the years.

The Deputy asked about taking a photo in the shop. Originally, there were GDPR issues around maintaining files with photographs of people. The anti-money laundering legislation that came in two years ago for our sector has overcome that because we must now, for legal reasons, take customer identification documents. I do not believe the lack of a photograph is an issue anymore, but a photograph must accompany the self-exclusion form because it would be virtually impossible to recognise a customer.