Dr. Fiona Morrissey:

I apologise. I got some of it. On the last part, we need to support people who are working in the system. We need to educate them on human rights. I suppose we do not want to punish people who are working in the system who just may not realise the impact of the things they are doing on people. This is about educating everybody and working together. It is about collaborating with people with lived experience as equal partners and having user-led services and working together with all partners as equal partners. I do not think it is a good idea to punish people. It is important to support people with lived experience but also to support those working in the services to protect human rights and educate them on the impact of some of the decisions they are making or approaches they are taking. The more we hear the voice of lived experience and put it to the forefront of our services, the more we can do that.

The Deputy mentioned advanced healthcare directives. They are really important tools for opening up the conversation with professionals and people with lived experience so you are forced to have that conversation, listen to the person and respect his or her will and preferences. If you do not have that conversation, you do not know what the person's wishes are. How then can you respect his or her wishes if you do not even know what they are because you have not had that conversation? We need to have continuity of care around that as well so the person is dealing with the same people and that his or her wishes are written down in this legally binding statement. It is important we work together and try to move forward together rather than alienating or demonising any one group of people.