Brendan Griffin (Kerry, Fine Gael) | Oireachtas source

I thank Senator Conway for sharing his time and thank the Chair for facilitating me. I welcome the witnesses and I acknowledge the many people who are watching, particularly the families and people in south Kerry affected by this really outrageous sequence of events. There are many questions still to be answered. Serious improvements in services and interventions are needed given the people at the very heart of this issue are still not getting what they require.

I want to ask in particular about the complaints and the flagging of concerns that came from service users and their families over the years. How many of those are there and are those records kept? Given people were raising their concerns and highlighting deficiencies in the services, such as concerns about over-medication or that culture of medication as distinct from other types of interventions, are all of those records still there? Has there been an internal review in regard to why those concerns that were raised were not acted upon? What systems are in place now and what changes are going to be made? Will the witnesses speak to that?