Mr. Duncan Robertson:

Yes, I have been around micromobility in the forms of bikes and scooters for the best part of a decade and I have four key learnings that I would like to share, particularly around things that are done badly.

One is not having a joined-up approach with local authorities and that point has already been made, which to ensure that cities have good coverage across all areas and that all of those use cases can be delivered in order that people can actually do the journeys that they want, and that they do not have to finish their journeys, as far as the user is concerned, at arbitrary administrative boundaries. That is a critical one.

The second one is parking, which has just been mentioned. The chaos that we have seen before in dockless bikes and scooters in the past is something that we do not want to repeat. The technology is now out there to ensure the people can park in parking bays.

As far as I am aware, in all of the trials that have gone on the UK that started with completely free-floating, if it they have not moved to dedicated parking, they certainly are moving towards it because it is the best way to ensure orderliness and tidiness within our cities.

The third point is that competition is 100% required in a city. Having one operator breeds complacency, the price goes up and it becomes a weaker quality product.

Most cities can deal with at least two operators, so that is crucial. The third point is the long-term aspect of this enterprise. We cannot do investments that have too much of a short-term view and look at contracts that are less than a year. As has been previously mentioned, we need to be able to commit to three or four years down the line so that we can make sure we have high-quality warehouses. We often need a lease that is at least three years long. We need to make sure that we can employ staff and give people certainty. Having a longer-term contract is essential as part of doing shared scooter schemes. They are four learnings from my rather long and bruising experience in the world of dockless scooters.