Mr. Hal Stevenson:

Yes. It is all done remotely on our system, which, again, is one of the huge benefits of for-hire services such as the ones we provide versus a privately owned vehicle where once it has been bought over the counter, beyond having minimum hardware or speed requirements, it becomes very difficult to regulate usage, which is where things like rider education, road signage and enforcement will come into play, which will definitely be part of considerations.

Regarding noise on approach, the Chairman is right. It is a concern that has been raised across all our disability advisory boards and we have regular conversations about it. Our view is that all vehicles should have a noise-emitting device. We have bells on all our scooters as standard. You need to be able to alert pedestrians to your presence. We are involved in a pilot research process on a continuous audible warning because while there is clear appetite for, there is no significant amount of concrete data about what we have at the moment that sets out how you do it but also demonstrates the benefits - things like the directional nature of a continuous noise. We can put a noise in our scooters in our warehouses tomorrow, but it is very difficult to turn that into something that has a positive impact on the ground in terms of what that noise sounds like, how we make it directional and how we standardise it across markets. It is something we are working on with other providers and we have a road map to delivering something but for us, it is somewhat of an unanswered question and there is more research to be done before we would want it written into regulation.