Hildegarde Naughton (Galway West, Fine Gael) | Oireachtas source

This is where An Post would be able to clarify its own operations but my understanding is that the software detects the address and does the matching. Where an address is not matched, there are approximately 20 people who will manually go through letters to make sure they are delivered and An Post knows exactly where they are going. The software is one part of it but there are also staff there. It is not a staffing issue but an operational issue for An Post. It has said that it cannot guarantee next-day delivery. I cannot speak for the operational matters of An Post as to what exactly that entails.