Verona Murphy (Wexford, Independent) | Oireachtas source

This might not be a matter for this forum, but I have encountered an issue where a HAP tenant has been trying to be released from HAP for four months and he has not yet got a call back from the Department. Is that not unbelievable? This is at a time when we are under such severe constrains regarding money, housing and everything else.

I return to the issue in Wexford.

It is an exorbitant increase at 15% and I do not know the answer. To be honest, I do not have many complaints about landlords in Wexford in terms of tenants but any tenant information or complaints that I do get I refer to the board. I would be slightly disappointed at the length of time it takes for the RTB to come back to a public representative on issues, and to get an answer either by email or phone is very delayed. As has been said, the board has personnel. I do not know whether the board has staffing issues but there is an issue in the response times in terms of dealing with public representatives.