Ms Frances Haugen:

It is important for any safety regulation to include risk assessments, but not just risk assessments conducted by the company in isolation. We should remember that these places are very privileged, they are very isolated and they are not diverse. They do not speak for the world. There must not be risk assessments by companies alone; risk assessments need to include the voices of bodies such as NGOs. The reason is that places like Facebook do not reward focusing on the dark corners; they focus on growth and optimism. They reward people who are able to figure out how to advance them and who perhaps avert their eyes a little. We must include NGOs if we want to ensure all voices in society get heard; otherwise, we will not be able to protect the most vulnerable in our societies.