Mr. Robert Mourik:

There are multiple investigations going on and settlements are also being made. The Chairman asked why the European framework does not extend to interactions with consumers. The philosophy behind the European legislation, and I make no comment on whether it is good or bad, is that once there are multiple providers and competition in a market, operators will compete on service and, therefore, like any other market, they will improve. That is the philosophy behind it. That is why if Ireland transposes the code, nothing in that transposition will state that providers must meet specific qualities of standards. If Ireland wants to tackle that, it must be done through primary legislation and that is what this Bill is about. I am just trying to explain.