Kieran O'Donnell (Limerick City, Fine Gael) | Oireachtas source

To turn it on its head, the good provider is the provider who is engaging with the consumers, taking their calls when they ring and addressing their issues when they arise. Has ComReg considered a headline scorecard on its website to say that these companies are meeting certain targets within certain periods of time? I do not want to brand all service providers as being in any way not customer friendly, although some are, and there will be certain reasons for that. Is there a way to reward the good service provider?