Ms Frances Haugen:

I commend Facebook on thinking in a holistic way about these problems. There is one of the things they do that I think it is really important to acknowledge, and I do not want to be somebody who just nags on Facebook because Facebook does some good things. One of the things they do is they have probably the most robust research team in the world for a comparable social media company. We need to keep hiring social scientists, psychologists and people who understand human dynamics. We need to fund research into how these fields play together. We need more intersectional people who focus on both technology and the social impacts of it. There is a lot of very good research coming out of places like Taiwan around how we build technology that is pro-social, that helps us to have better deliberations and that makes our democracy stronger. We should not think that technology is inherently oppositional to the market, but it is a thing we must invest in if we want to develop these pro-social technologies because it is likely the market is not going to give us these things. The market is incentivised to keep us addicted, to keep us coming back over and over. I encourage places like the European Union or Ireland to invest in funding research into these fields.