Ms Frances Haugen:

I totally understand the emotional attraction of looking for a magic bullet and the one thing we can do to fix things. The real solutions are things such as the way the Digital Services Act is structured. The focus is not on forcing Facebook to do one thing but is instead about changing a relationship, making sure the public can ask questions and raise concerns, and ensuring Facebook must engage. It must give us data so we can provide accountability because those processes where we have feedback loops are how we get to a better place. We must put in public reporting requirements which mean we can see in an ongoing way on a week-to-week basis. This is how violence and incitement content are working. This is how our ability to even detect that content is working. That transparency would suddenly give another goal to the company and it would have to allocate enough resources to solve those things. That is how we get to a better place. We change our fundamental relationship with the company. We cannot just ask the company to turn a knob.