Ms Wendy Newman:

I come from a large family and I had a lot of help from them. Information is the key because knowledge is power. I had people to help me wade through all the junk and I knew how to deal with it, and I was fortunate to have my family and friends around me. A quick fix would be to make information easier to find and readily accessible. We should not have to queue for hours, take a ticket, go out for coffee and come back and hope we have not been passed by. Information is the key and that would be a quick fix. I do not know what it would be like to have to get that information on my own. I am fortunate with my relationships. Paul, for example, is here as well. There is always someone I can go to for help, but if I was a person out there on my own, I would not know where to go and I just would not bother.