Ms Kerry Lawless:

Some of my colleagues within the school of communications would have had a personal assistant and that would have worked well. I am not very knowledgeable of the area but that seems to work well among the people I know, except that it might not be available outside of term time. If one is not working outside of term time then preparing for exams or assignments or doing research seems to be a big limitation. I am concerned with the absence of practical supports, as I said earlier. We have this array of technology but we do not necessarily have the support for staff to teach them how to use it. There is an absence of lower level IT or maths skills. In terms of my needs there is an overemphasis on people talking to me about coping, planning, mental health and procrastination. That is all necessary and it is there but then there is a big gap in the practical skills that you need. It would be helpful to have somebody sit with you for longer and show you how the library system works, for example-----