Oireachtas Joint and Select Committees

Thursday, 17 February 2022

Joint Oireachtas Committee on Transport, Tourism and Sport

All-Island Strategic Rail Review: Iarnród Éireann

Photo of Cathal CroweCathal Crowe (Clare, Fianna Fail) | Oireachtas source

When travelling on the train there is the 51444 text service so that if there is a problem on the train, one can alert somebody. I find the train very safe and comfortable to travel on. In fact, I love it. However, twice over the past 18 months I saw incidents happen on the train. I texted this facility on 16 November and on a separate occasion on 20 January. On both occasions I gave details about what was happening, but I got no text or feedback on it. I had to make a 999 telephone call in January as there was a guy talking about having a knife on the train. If that facility is available, it is important that it has a capacity for direct follow-up either on the train or from somebody getting on at the next station. Mr. Meade might speak about how that functions.

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