Mr. Mark Griffin:

I will make a couple of points on that. First of all, the Department sets out key performance indicators, KPIs. There are KPIs around deployment, design, which was mentioned by Deputy Carroll MacNeill, premises passed, deployment areas completed, broadband connection points connected and connections made.

Getting into the operations phase, minimum download and upload speeds, wholesale products and prices, time to connect, operational response times, network outages and time to repair faults form a comprehensive suite of performance indicators. They are monitored on an ongoing basis by the team in the Department.