Ms Mary Hayes:

I was involved in the development of the NQSF for NGOs the first time around. We started that in 2014 and the full national roll-out was in 2019. We will be much faster now because we already have the standards we want. Our timeline for the first roll-out includes an introduction and training. We have to get that because otherwise private operators will not understand it. We have to bring them into the process. That first process of rolling out the first standards will take a year. We will have the standards ready for the second phase of the higher and more integrated level by next year. That is our intention.