Oireachtas Joint and Select Committees

Thursday, 27 January 2022

Public Accounts Committee

National Transport Authority: Financial Statements 2020

9:30 am

Photo of Cormac DevlinCormac Devlin (Dún Laoghaire, Fianna Fail) | Oireachtas source

I am sorry, but I have limited time on this. I just want to say to Mr. Gaston that this is not due to traffic, because the bus never appears. The bus is not in traffic. The bus never runs. The 7.15 bus on the 63 route does not appear. I have corresponded with the NTA and the response is not good. The response to constituents is even worse. At times, they do not get responses. I am just asking the NTA to have a look at Go-Ahead's 63 route. It is not acceptable. It is not working. People cannot get to work.

The second issue I wish to raise is the service for students going to school. We have three routes locally – the 111, 59, 75 and at times the 75A. Could we look at synchronising those to service the students who are going to the educational facilities that ultimately those routes serve, be it going to school or coming home from school? Again, we have corresponded with the NTA. It is our only opportunity to engage on this. I ask the NTA to look at the timetable again, specifically in the afternoon for the 111 and the 59, because there are two or three primary and secondary schools that could avail of the service if it were a few minutes later. I ask the NTA to do that.

In terms of the overall complaints, the NTA's report did not cover it, but Ms Graham touched on it earlier. Could the NTA please send a note to the committee on the volume of complaints, broken down by type of service, be it bus, rail or whatever? That will be of interest to me and it is something we need to be aware of. Does Ms Graham have any information on that right now?

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