Oireachtas Joint and Select Committees

Thursday, 27 January 2022

Joint Oireachtas Committee on Transport, Tourism and Sport

National Broadband Plan Update: National Broadband Ireland

Mr. Peter Hendrick:

Correct. In terms of fibre networks versus legacy broadband networks, consumers are not as fast to look to switch. They believe that if the system works, they do not need to change. A lot of the content and applications they are using are over the top. The only reason they would change is because the service is not good. One of our objectives and obligations under the contract is to measure the performance of the retail operator to ensure that the Internet services it is providing over our pipe works to the 500 Mbps or 1 Gbps or whatever product we go with in the future. Another reason why they might leave is price. As we have enough retail operators selling on the network, there will always be competitive tension around product advice.

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