Mr. Justice Alan Mahon:

The four weeks covers the time at which the case is referred to me and I am seeing it for the very first time until the time I get a final report to the individual. A copy of that final report goes to the Minister and another to the Chief of Staff. A recommendation is made, if that arises. Not all reports include a recommendation.

That four weeks would allow a little time for getting some additional information. That is from start to finish. I think anyone can understand that the nature of most of the complaints is that they require a pretty quick turnaround. For example, it may be to do with a promotion competition that is to be held in two weeks' time, or whatever. That is why it is important to get the reports back. Occasionally, a report takes longer, because perhaps much more detailed information is necessary, or even an interview with the complainant is required.