Mr. Robert Morton:

Yes, it is a combination of factors. The most significant change we see relates to the overall job cycle time. The issue with the job cycle time is that it relates to mobilisation and journey times, which is a reflection of capacity and of whether there is resource displacement. If the ambulance is the starting point, that is the ideal, but it could be somewhere else. Arrival handover delays, obviously, are a feature of that. Another issue is on-scene time, which has become more pronounced because our crews now have to engage in PPE and much more infection prevention and control. It is a combination of factors but the main one relates to capacity.