Mr. Robert Morton:

We have no reason to believe that is the case, because the sickest patients are always prioritised with the quickest response. However, that is why we monitor it very closely and why we have a quality and safety committee in place. It is one of the reasons we have a full-time clinical director who basically oversees the clinical governance of the organisation. That is why it is so important to have that position in an ambulance service. Effectively, the clinical director is the patient advocate in the service.