Oireachtas Joint and Select Committees

Thursday, 9 December 2021

Public Accounts Committee

2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 9 - Regularity of Social Welfare Payments
Chapter 10 - Management of Social Welfare Appeals
Chapter 11 - Controls Over the Covid-19 Pandemic Unemployment Payment

9:30 am

Ms Joan Gordon:

I am stepping out of my zone here but in terms of the percentage of appeals, the Department makes approximately 2 million decisions, 85% of which are successful. A percentage will come to us on appeal. There will, therefore, be a cohort of people who do not either pursue an appeal or a review and they accept the decision.

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