Oireachtas Joint and Select Committees

Wednesday, 8 December 2021

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Insurance Issues: Central Bank

Mr. Domhnall Cullinan:

I thank the Deputy for his question. As part of our deep dive into the differential pricing practices in recent years, we have looked into the so-called propensity models that insurers were using. We are satisfied that what we are planning to do now will take that kind of discriminatory element out of it. As the Deputy pointed out, if you renew with the same firm for seven years, you will be charged a higher amount, not necessarily by design but certainly as a result. That will often discriminate against people who are less in tune with digitalisation. Where these things work in the main part is on what we call the flow business, that is, where there are high volumes of 3 million policies, as the Deputy pointed out, and as that flows through the system. There is a need to have those large numbers to really make those propensity models work. Although we are taking very seriously the representations that have been made to us as part of the consultation process, we believe the proposals we have put forward will strip out many of those practices and ensure the insurers themselves have the responsibly to make sure that any models or artificial intelligence are used appropriately and are ethically sound and in the best interests of customers. That is the aim of what we are trying to do.

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