Steven Matthews (Wicklow, Green Party) | Oireachtas source

All right, so there is no requirement for a customer to give his or her consent to transfer funds to the Bank of Ireland.

Online banking is great when it works but as sometimes one needs to talk to someone at the end of the phone, one does appreciate a relationship that one may have built up with one's bank over the years and know how to get in to touch. With the majority of banking being done online are there plans in place to integrate banking apps or will all KBC customers be required to move to the Bank of Ireland app? Does Mr. Blažek envisage where KBC will integrate its app into the Bank of Ireland or will people have to just drop out of one and join the other?