Mary Seery Kearney (Fine Gael) | Oireachtas source

That is not indicated in the letters. Nobody sees that. Another side of it is that where parents are engaged, there is such a turnover of staff that parents start all over again with the next person they are dealing with. People go on leave, which they are entitled to do and I am not in any way commenting on it, but no replacements are put in for them. There seems to be a difficulty in recruiting people for short-term placements to cover maternity leave, parental leave or whatever permutations of leave are required. Whole spaces of time go by where there is no service, then someone else comes in and that parent, or organisation, has to go back over the whole story. It seems that there is a mismatch. On the one hand, one cohort of parents is receiving these letters, they are then operating and sharing information in communities, which then state that this is what will happen, and parents have this process repeat, they have to start all over again and tell their story again. There does not seem to be a handover of files or a centralised understanding for each child, with his or her plan and access to information. A parent should not have that disheartening thing of "Oh God, here we go" and the process starts again. We need to hear how that is being planned around.