Oireachtas Joint and Select Committees
Thursday, 25 November 2021
Committee on Public Petitions
Direct Provision Policy and Related Matters: Discussion (Resumed)
Ms Oonagh Buckley:
In some circumstances, people struggle with the technology. In circumstances where somebody genuinely cannot do the interview remotely or does not want to and it would be unfair to make him or her, we can provide an in-person service but it is more challenging. We co-operate closely with our colleagues in the Department of Children, Equality, Disability, Integration and Youth who run the International Protection Accommodation Services. They can put in facilities on site to assist people living in their accommodation, though not all international protection applicants do. That helps them to engage with the system. There tends to be Wi-Fi and all that sort of stuff in international protection services.
Migrants to Ireland tend to be quite young and tech savvy. No more than Irish people going abroad, they have a lot of get-up-and-go, are tech savvy and of a certain age. Generally, people are more than capable of engaging with the system in terms of remote hearings and so on. Can Mr. Delaney add anything to that? He would be familiar with it.
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