Ms Carol Bolger:

The question on staff numbers is a great question. Our complement is around 9,700, of whom 1,000 are casual staff. When we set out our strategy in 2017, the objective was to have a more efficient organisation and a right sizing of the organisation. Given the pandemic, we have to move our staff towards becoming involved in parcels. There has not been a significant change in numbers. There is always natural attrition and reductions taking place. We have far fewer staff than we had years ago, but it is something we keep our focus on. Efficiency is what we want to talk about all of the time. I hope that answers the Senator's question.