Ms Rose Hynes:

There were several recommendations in the Mulvey report. Kieran Mulvey did a great job, as he always does. We are now in the implementation phase in the context of those recommendations. They all went to a ballot and there was a very successful outcome to that at union level. We are now in the implementation phase. Several of the recommendations have been implemented and the remainder are ongoing. Discussions are continuing with the relevant staff members to fulfil the process. It is a completely different scenario now that we have moved to implementation and everybody involved is positively disposed and working in the belief that the issues are being heard and dealt with. Obviously, the past two years have been tough on everybody. Every business has experienced issues as a result. I can safely say that all of the matters are being dealt with now in the implementation phase.