Paul Kehoe (Wexford, Fine Gael) | Oireachtas source

In the same vein, when farmers ring the Department seeking some information on their single farm payment, they are often met with a stone wall and Department officials are unable to give them any form of information. Is there any way the Minister could provide assistance to farmers so when they contact the Department, the officials can give them an estimate of the time of payment based on the stage of their assessment?