Mr. Eugene Clonan:

That is an overview. We have a number of units around the coast and we will have industrial relations issues. We have the volunteer code. How we do our business, how they do our business and the relationship, and the disciplinary procedure, etc., is in there. We have a safety management system, and we have how to organise standard operating procedures, SOPs, etc.

With the relationship and the industrial relations issues, we have had four disciplinary procedures in place in the past five years for 900 people. Those resulted in no higher than a verbal warning or a written warning. That is for 900 people. We had four dismissals - two this year and two last year. The code sets out what is a major infraction, for example, fraudulent activity and non-adherence to SOPs. The list is there.

Generally, we had 3% turnover in the volunteers in the past three years. In the energy industry, such as ESB, it is 10%. For retail, it is 60%.

Doolin is one of our flagship teams. It is a very busy team. They have four elements: search, cliff, boat and drone. If I was to say when things started to go wrong, I suppose it goes back to 2020. I am very wary of where I am and I do not want to make things worse. I do not want to name names, nor will I do that. It started there. It festered. One of our OICs left and we have another OIC there. That person is doing a great job. In May 2019, that person came to us and said that we were having problems there. What did we do? There is a sense that we did not do anything and that we were slow. We immediately engaged with them. I have detail here but I will not go into it. It sets out month by month for the last two years where we have engaged with it.