Ms Eilísh Hardiman:

We assume such people go to a GP and contact the team. The teams constantly review the referrals to see if they are urgent or routine. If there are changes, people are advised to let us know. Again, in our communications we have contact numbers for services in Crumlin and Temple Street for engagement. We must improve that. Our clinical nurse specialists are busy trying to do clinical care with inpatients and support patients post-operatively. I advise that if there are changes, people should go to their GP and get a referral back in. That is instead of going to an accident and emergency department for consideration. If it is an emergency we advise parents to come to our emergency departments.