Mark Ward (Dublin Mid West, Sinn Fein) | Oireachtas source

Senator Hoey earlier raised the issue of a complaints mechanism. An independent complaints mechanism is vital. Constituents have been contacting me calling for such a mechanism, particularly in the scenario I raised where people seeking mental health services are unable to get them. Mr. Kelly touched on this matter briefly but what was the rationale behind not recommending an independent complaints mechanism? Is that decision final?