Oireachtas Joint and Select Committees

Wednesday, 20 October 2021

Joint Oireachtas Committee on Social Protection

National Broadband Plan: Discussion

Mr. Patrick Neary:

The Deputy gave the example of Castleplunket, but the Chairman cited a different example, the one to which I was referring. That will be 2025 or 2026. I have not examined the case of Castleplunket specifically, but I expect it is the same scenario. When someone goes to NBI's website and signs up for regular updates, he or she is given an initial indication of the time that he or she will be able to pre-order or order. At the start of the summer, NBI gave people a view of that process over the seven-year build period. Up to June of this year, if people were not in the immediate 18-month timeline, they were told they were in a later stage of the deployment. In June, they were given a further indication of whether the date would be 2024, 2025 or 2026. I expect someone got an initial email based on the information that was available at the time. When NBI completed the low-level designs and sequencing of deployment in respect of that premises, it triggered an updated letter to the individual to the effect that the deployment schedule was now 2023.

I would appreciate it if the Deputy gave us the Ahascragh Eircodes. We will happily undertake an investigation. Quite a number of people come to us with queries on the availability of broadband in their areas. We successfully address the majority of those queries with the commercial operators in question.

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