Mr. John Church:

The answer to that is that it is when the child decides, because it is confidential. The volunteers are trained to know what the child is saying. If the child is in imminent danger, the volunteer would tell the child what rights the child has and what services are available, but ultimately the child has to say, "Yes, I need help". Then, under the Children First legislation, if there is any identifying or identifiable information we are then obliged to act. We refer children to the Garda and to Tusla depending on the time of the day if there are issues with abuse in the home.