Richard Bruton (Dublin Bay North, Fine Gael) | Oireachtas source

How, in layman's terms, will it be easier to enforce? Is it still the small claims court? Does the CCPC just take issues of public concern rather than individual complaints?

An issue which keeps coming up is the difficulty of contacting some of these providers. With many providers of online services you simply just cannot contact them. If you want to change your terms, you face interminable waiting times. That is greatly hampering the capacity to switch providers. Is there any effort, legal or administrative, to tackle that issue because it undermines fundamental rights?

On consumer information, increasingly consumers want to see labelling on the impact of the products they purchase in relation to various environmental characteristics and so on.

Is the Department moving towards the creation of a more comprehensive range of entitlements to information?

Finally on consent, I know that there is some impetus to move away from “Accept All“ by ticking the box where one does not have a clue as to what one has signed up to. How is the withdrawing of one’s consent handled after one has given one’s personal data? Is the Department moving towards the creation of something that is more meaningful to consumers who are increasingly ticking these boxes, which is the alternative to reading of pages and pages of typed print?