Ms Clare McNamara:

This head refers to the provision of remedies in regard to the repair or replacement of the goods, as well as the bringing of digital content and digital services into conformity and a reduction of price. It increases consumers' rights in the area of remedies to which they are entitled. Their existing rights in terms of goods will still apply. There has been an imbalance in consumer rights legislation in the past, between goods and services, and we are trying to rebalance that in this Bill. We are increasing consumer rights and remedies whereby they will have automatic rights and remedies laid out in the legislation in instances when goods or services are not in conformity. As the drafting of the Bill proceeds, we will consider timelines that will be afforded to traders, particularly in regard to digital services, to bring them into conformity. When a person's broadband is not working, how much time should the trader be afforded to correct that before the person can seek a reduction in price of what has already been paid, or be allowed to cancel the contract and seek a remedy from the trader? That will be built into the legislation. We are also giving the Competition and Consumer Protection Commission, CCPC, more powers to pursue traders if they do not meet their obligations in regard to the remedies. I hope that covers the question asked by the Deputy.