Mr. Niall Gleeson:

There is a difference between the two problems. We discovered the issue in Leixlip. We were notified of it straight away. Unfortunately, we had to put a boil water notice on the system but, in the end, public health was protected because we were able to react quickly. In that case, there was an operator error or an operator failure but it was communicated quickly and we got the boil water notice on and protected human health. In Gorey, the failure related to a lack of communication. The lessons learned are a little different. Obviously, we provided retraining for all the operations staff in local authorities after the Leixlip incident but, as I said previously, people will make mistakes. Relying on single individuals on night shifts to be solely responsible for delivering water is an area of risk. It is an area we are trying to address through further investment in infrastructure, telemetry, better systems and better processes. That will not happen straight away but, in the meantime, the public can be assured and have trust in us because the people who deliver the services for local authorities do so day in, day out, They provide a good service and delivery and they work incredibly hard to ensure the water quality is good. We are working to prevent these incidents and they should not happen, but they are quite rare in the context of the millions of litres of water we supply around the country every day.