Ms Anne O'Connor:

I might come in on that. In terms of how out-of-hours services work and their funding, it is not just for face-to-face consultation. A lot of the work that an out-of-hours service does is over the phone. They have nurses who triage people, so if people phone an out-of-hours service, they will be triaged by a nurse in the first instance, they may then be triaged by a doctor, all over the phone, and it is only if they need to present in person-----