Oireachtas Joint and Select Committees
Thursday, 23 September 2021
Public Accounts Committee
Financial Statement 2020 and Related Matters: HSE (Resumed)
Mr. Paul Reid:
I reassure Deputy Sherlock that there was, has been and continues to be a lot of engagement with SouthDoc, particularly in terms of the restoration of the services in the two sites that were closed. The out-of-hours services provide a valuable service. I do not disagree with the Deputy. Another Deputy mentioned the issue of people going to emergency departments, EDs, as opposed to using their out-of-hours service. That is a confidence issue and we want to build up confidence across the board, not just in SouthDoc, for people to value their services and use them. We know that the impact on our EDs can be significant if people do not value those services. That will be part of our constant review with them. I assure the Deputy of that.